Newcroft Training

Privacy Policy

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This privacy policy outlines how we, Newcroft, collect, store, and utilize your personal information when you interact with our website, Newcroft, or when we otherwise gather your personal data. Effective from August 31, 2018, this Privacy Policy adheres to the General Data Protection Regulation 2018 (GDPR).

Here’s an overview of how we collect, store, and use your personal information. Please read this in conjunction with our Cookie Policy.

Data controller: Newcroft

How we gather your information:

  • When you provide it to us by contacting us, requesting a brochure, or a quote via our website.
  • Through cookies when using our website.

Personal information we collect:

  • Name, and contact details including telephone number and email address.
  • When you browse our website, this may include your IP address, location, browser type, operating system, referral source, page views, and navigation paths through our website.

How we use your personal data:

  • For business and administrative purposes, including contacting you with more information, enhancing our website and services, and for advertising and analytical purposes.
  • We do not sell or disclose your personal information to any third parties.

Keeping your personal information secure:

We handle your personal information with the same care we would expect for ours.

How we secure your personal data:

We use appropriate technical and organizational measures, including encrypting all data collected through forms on our website and storing it on secure servers. We grant access to your personal information only where necessary.

How we use Microsoft Clarity:

We partner with Microsoft Clarity and Microsoft Advertising to occasionally capture how you use and interact with our website through behavioral metrics and heatmaps to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

How long we retain your personal information:

We retain it for no longer than necessary, usually 2 years unless required for legal or contractual obligations with you, such as product warranty duration.

Our use of cookies:

We use cookies on our website and similar information-capturing or analytical technologies, such as Google Analytics or retargeting cookies. Learn more about our cookies policy here. If you wish to not partake in our cookies policy, you can disable your browser cookies by following this guide.

Accessing your personal information and your rights:

You have these rights concerning your personal information:

  • To request information about the personal data we hold and its use.
  • To correct your personal information.
  • To have your personal information removed from our records.
  • The right to complain to a supervisory authority.
  • To withdraw consent regarding the use of your information for marketing purposes.

The website is owned and operated by Newcroft.

You can contact us about your data by writing to us at or calling us at 01708 891111.

If you request access to your data, we may ask for appropriate evidence of your identity, such as a photocopy of your passport or an original copy of a current utility bill. We will respond within 1 month of receiving your request.

Notification of changes to this policy:

We may update this policy occasionally by publishing a new version on our website. Please check this page occasionally to ensure you’re satisfied with any changes. If you have questions about this privacy policy or concerns about how Newcroft uses personal data, please contact us.